Shipping policy

Thank you for shopping with us. Below you’ll find important information regarding order processing, shipping times, and delivery expectations.

Order Processing

All items are made-to-order and processed after your purchase is placed.

Please allow 2–7 business days for production and processing before your order ships. During holidays, launches, or high-volume periods, processing times may be slightly longer.

Once your order has shipped, you will receive a tracking number via email.

Shipping Times

Estimated shipping times vary depending on your location and the shipping carrier.

United States

  • Standard Shipping: approximately 3–7 business days

International Orders

  • Delivery times vary by country and carrier
  • International customers may experience customs delays outside of our control

Please note that shipping estimates are not guaranteed delivery dates.

Multiple Shipments

Some orders may arrive in separate packages depending on the products ordered and our production partners.

If your order contains multiple items, they may ship separately and arrive at different times.

Incorrect Addresses

Customers are responsible for entering the correct shipping address at checkout.

If an incorrect or incomplete address is provided and the order has already been processed or shipped, we may not be able to issue a refund or replacement.

Lost, Stolen, or Delayed Packages

We are not responsible for shipping delays caused by:

  • Postal carriers
  • Weather conditions
  • Customs processing
  • Carrier service interruptions

If your package is marked as delivered but cannot be located, please contact the shipping carrier or your local post office first.

If your order is lost in transit or arrives damaged, please contact us and we will do our best to help resolve the issue.

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:

  • Your order number
  • A description of the issue
  • Clear photos of the item and packaging

We will review the issue and provide a replacement or refund if approved.

Contact

If you have any questions about your order or shipping, please contact us through our store contact page.